SMALL BUSINESS SUPPORT

The Small Business Support Team provides child care facilities with fiscal and operational management resources and coaching. This support is grounded in the belief that strong and sustainable child care businesses support program initiatives aimed at improving outcomes for children. Specialists provide help and guidance on various topics, including budget plannings and projections, financial reports and internal controls, marketing, and recruiting and retaining staff.

Support Tailored to Your Facilities’ Needs

Business Essentials

Specialists help facility staff gain a greater understanding of foundational knowledge of fiscal terms, concepts, and practices. These topics encourage providers to understand the importance of financial planning to the sustainability of their business operations and offer best practices to help break down fiscal processes into convenient steps.

Marketing

Specialists can equip facility staff with an understanding of marketing tools, audiences, elements necessary to develop a marketing plan, and effective communication strategies to promote services.

Recruitment and Retention

Specialists provide essential knowledge on strengthening child care providers’ understanding of staff recruitment tools, organizational staff support systems, and elements necessary to support the retention of talented staff.

MEET THE STAFF

Reach out to a Small Business Support Specialist that serves your region.
Carolina Hatfield
Marketing & Communication Specialist - Small Business Focus

Carolina Hatfield

Serves Statewide.

Elizabeth Bryant
Small Business Support Specialist

Elizabeth Bryant

Serves Benton, Carroll, Chester, Crockett, Decatur, Dyer, Fayette, Gibson, Hardeman, Hardin, Haywood, Henderson, Henry, Lake, Lauderdale, Madison, McNairy, Obion, Tipton, and Weakley counties.

Kristen Osborne
Small Business Support Specialist

Kristen Osborne

Serves Bledsoe, Bradley, Grundy,
Hamilton, Marion, McMinn, Meigs,
Polk, Rhea, and Sequatchie counties.

Leah Mangrum
Small Business Support Specialist

Leah Mangrum

Serves Cheatham, Davidson, Dickson, Houston, Humphreys, Montgomery, Robertson, Rutherford, Stewart, Sumner, and Williamson counties.

Mary Shell
Small Business Support Specialist

Mary Shell

Serves Carter, Greene, Hancock, Hawkins, Johnson, Sullivan, Unicoi, and Washington counties.

Niki Da’Jon
Small Business Support Specialist

Niki Da’Jon

Serves Bedford, Coffee, Franklin, Giles, Hickman, Lewis, Lincoln, Marshall, Maury, Moore, Perry, and Wayne counties.

Tiffany Whited
Small Business Support Specialist

Tiffany Whited

Serves Cannon, Clay, Cumberland, Dekalb, Fentress, Jackson, Macon, Morgan, Overton, Pickett, Putnam, Roane, Scott, Smith, Trousdale, Van Buren, Warren, White, and Wilson counties.

Travis Burnett
Small Business Support Specialist

Travis Burnett

Serves Anderson, Blount, Campbell, Claiborne, Knox, Jefferson, Loudon, Monroe, Sevier, and Union counties.