Serves statewide.
SMALL BUSINESS SUPPORT
The Small Business Support Team provides child care facilities with fiscal and operational management resources and coaching. This support is grounded in the belief that strong and sustainable child care businesses support program initiatives aimed at improving outcomes for children. Specialists provide help and guidance on various topics, including budget plannings and projections, financial reports and internal controls, marketing, and recruiting and retaining staff.
ATTENTION PRE-LICENSURE PROVIDERS: Looking to register for the Small Business Academy? Contact Candace Hansen at Candace_Hansen@signalcenters.org
Support Tailored to Your Facilities’ Needs

Business Essentials
Specialists help facility staff gain a greater understanding of foundational knowledge of fiscal terms, concepts, and practices. These topics encourage providers to understand the importance of financial planning to the sustainability of their business operations and offer best practices to help break down fiscal processes into convenient steps.
Marketing
Specialists can equip facility staff with an understanding of marketing tools, audiences, elements necessary to develop a marketing plan, and effective communication strategies to promote services.
Recruitment and Retention
Specialists provide essential knowledge on strengthening child care providers’ understanding of staff recruitment tools, organizational staff support systems, and elements necessary to support the retention of talented staff.
MEET THE STAFF
Reach out to a Small Business Support Specialist that serves your region.
Small Business Support Manager
Mary Shell
Serves Statewide.
Small Business Support Specialist
Elizabeth Bryant
Serves West Counties.
Small Business Support Specialist
Kristen Osborne
Serves Southeast Counties.
Small Business Support Specialist
Leah Mangrum
Serves Mid Cumberland Counties.
Small Business Support Specialist
Nicole O’Neal
Serves Upper East counties.
Small Business Support Specialist
Niki Da’Jon
Serves South Central Counties.
Small Business Support Specialist
Stephanie O’Dell
Serves Shelby County.
Tammy Brewer
Serves West Counties.
Small Business Support Specialist
Tiffany Whited
Serves Upper Cumberland Counties.
Small Business Support Specialist
Travis Burnett
Serves East Counties.