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Small Business Support

Small Business Support Specialists work with new and existing child care directors to strengthen their business operations. Discover how our specialists can support in topics like business finances, daily operations, staff recruitment and retention, marketing, leadership development, and administrative platforms.

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Small Business Support Resources

Explore tools, training opportunities, guides, and resources designed to support child care programs in building strong, sustainable businesses.

Administrator Foundation Series: Support for New Directors Through Their First 120 Days
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Find Upcoming Sessions
More Information
More Information
Procedures for Becoming a Licensed Child Care Agency
Financial Support and Sustainability

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Early Language & Literacy Specialization

The Early Language & Literacy (ELL) Specialization helps child care professionals strengthen communication, literacy, and social-emotional development through individualized coaching and evidence-based practices. Throughout the program year, participants engage in three core components—LENA Grow, Learning Language & Loving It™, and DECA—to build practical skills that support children's growth and create language-rich learning environments.

Applications for the next cohort open July 13, 2026.

LENA Grow™

LENA Grow™ helps child care professionals strengthen responsive interactions and increase meaningful conversations with children.

Through coaching, reflection, and practical strategies, participants create language-rich environments that support communication and early brain development.

Learn more

DECA

DECA helps child care professionals strengthen children's social and emotional development through observation, reflection, and intentional support. Participants learn strategies that build resilience, positive relationships, and protective factors that support lifelong success.

Learn more

Learning Language & Loving It™

Learning Language & Loving It™ helps child care professionals build children's language skills through everyday interactions and routines.

Participants learn practical strategies to encourage conversation, expand vocabulary, and create meaningful opportunities for communication throughout the day.

Small Business Support Coaches

Small Business Support Specialists provide child care programs with fiscal and operational management resources and coaching. We believe that strong and sustainable child care businesses support our organization's goal to provide quality care for children in Tennessee.

Small Business Support

Coordinator

Mary Shell

Mary_Shell

signalcenters.org

Small Business Support

Assistant Coordinator

Kristen Osborne

Kristen_Osborne

signalcenters.org

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Catherine Bennett

Small Business Support Specialist

Serves Central Counties.

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Small Business Support

Small Business Support

Central

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Chastiney Phifer

Small Business Support Specialist

Serves Shelby County.

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Small Business Support

Small Business Support

Shelby County

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Elizabeth Bryant

Small Business Support Specialist

Serves West Counties.

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Small Business Support

Small Business Support

West

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Jamie Nunan

TN CCR&R Small Business Support Specialist

Upper Cumberland Counties

Jaime_Nunan

signalcenters.org

Small Business Support

Small Business Support

Upper Cumberland

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Leah Mangrum

Deputy Director of Child Care Business Services

Serves Statewide

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signalcenters.org

Small Business Support

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Melissa Joiner

Small Business Support Specialist

Serves Shelby County

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Small Business Support

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Shelby County

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Michelle Dedman

Small Business Support Specialist

Serves Central Counties.

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Small Business Support

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Nicole O'Neal

Small Business Support Specialist

Serves Cocke, Grainger, Hamblen counties, and Upper East counties

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Small Business Support

Upper East

East

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Sara MacNicoll

Small Business Support Specialist

Serves South Central Counties.

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Shavone White

Small Business Support Specialsit

Serves Mid Cumberland Counties

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Tammy Brewer

Small Business Support Specialist

Serves West Counties.

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Taryn Tarr-Burnworth

Small Business Support Specialist

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Travis Burnett

Small Business Support Specialist

Serves East Counties.

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Why small business matters

Free TN CCR&R Resources

The Tennessee Child Care Resource & Referral Network has designed free, downloadable resources to support learning and development in a variety of ways. From lesson plans to parenting tips to program management tools, there's something here for everyone. Feel free to explore and make the most of these valuable resources!

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Missing ProSolutions Training on TNPAL
Educator
August 9, 2024
New Hire Pre + Post Test
Educator
March 14, 2025
How Can Small Business Help You?
Educator
August 9, 2024
TNPAL Affiliation Process
Educator
March 14, 2025

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Family & Group Child Care

CCR&R Family & Group Child Care Quality Coaches work with family and group licensed providers and support opportunities with licensing by building relationships through coaching, peer-networking, training, and conference opportunities...

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Family & Group Child Care

CCR&R Family & Group Child Care Quality Coaches work with family and group licensed providers and support opportunities with licensing by building relationships through coaching, peer-networking, training, and conference opportunities...

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Infant & Toddler

Our Infant Toddler Quality Coaches are committed to providing invaluable resources and tailored training for educators working with infants and toddlers...

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Infant & Toddler

Our Infant Toddler Quality Coaches are committed to providing invaluable resources and tailored training for educators working with infants and toddlers...

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Family Engagement

Family Engagement is an intentional relationship-based partnership between families, child care professionals , and their communities. Through the acknowledgement and respect of...

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Family Engagement

Family Engagement is an intentional relationship-based partnership between families, child care professionals , and their communities. Through the acknowledgement and respect of...

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Emergency Preparedness

All licensed child care programs are required to have a written multi-hazard emergency preparedness response plan. CCR&R is here to support in developing a functional and compliant plan by offering coaching, training and resources for emergency preparedness response planning...

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Emergency Preparedness

All licensed child care programs are required to have a written multi-hazard emergency preparedness response plan. CCR&R is here to support in developing a functional and compliant plan by offering coaching, training and resources for emergency preparedness response planning...

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Early Language & Literacy

Language & Literacy is dedicated to provide resources and training for best early literacy practices...

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Early Language & Literacy

Language & Literacy is dedicated to provide resources and training for best early literacy practices...

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Developmental Support

Developmental Support Coaches statewide provide quality practices and accommodations for the early child care professional to ensure that all of the children in their classroom, including those children with disabilities, have access...

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Developmental Support

Developmental Support Coaches statewide provide quality practices and accommodations for the early child care professional to ensure that all of the children in their classroom, including those children with disabilities, have access...

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Health, Safety, & Supervision

Health, Safety, & Supervision Coaches are located throughout the state and promote health practices in early care and education, developmental monitoring and screening information...

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Health, Safety, & Supervision

Health, Safety, & Supervision Coaches are located throughout the state and promote health practices in early care and education, developmental monitoring and screening information...

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Small Business Support

Small Business Support Specialists address basic concepts in the fiscal and operational management of childcare programs...

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Small Business Support

Small Business Support Specialists address basic concepts in the fiscal and operational management of childcare programs...

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Quality Response & Improvement

Quality Response and Improvement Coaches work hand–in–hand with child care professionals in agencies to elevate teacher-child interactions.

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Quality Response & Improvement

Quality Response and Improvement Coaches work hand–in–hand with child care professionals in agencies to elevate teacher-child interactions.

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Awareness & Prevention

Our Coaches teach how to prevent, recognize, and react to child abuse. Featuring Darkness to Light plus Mandated Reporter Training

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Awareness & Prevention

Our Coaches teach how to prevent, recognize, and react to child abuse. Featuring Darkness to Light plus Mandated Reporter Training

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CDA & Accreditation

Our CDAA Coaches support child care professionals through CDA credentialing and program accreditation by providing individualized coaching, technical assistance, and professional development opportunities.

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CDA & Accreditation

Our CDAA Coaches support child care professionals through CDA credentialing and program accreditation by providing individualized coaching, technical assistance, and professional development opportunities.

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CCR&R coaches provide technical assistance, training, on-site coaching, and resources to TN DHS licensed child care agencies. Create your account and sign up for a training today!

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